Insurance companies may choose to have a damaged vehicle repaired, even if the owner prefers to
receive a cash settlement, according to a recent appellate court decision in California. In its ruling in Hibbs v.
Allstate Insurance, which could have ramifications for collision claims being handled through direct repair shops,
the Second Appellate District Court found that the insurance companies obligations may be met if the insurer elects
to have the vehicle repaired, even in the case of an insured refusing to authorize repairs.