Author: Automotive News Feed

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As Volvo prepares a new and improved version of its Care by Volvo subscroption service, California hears the grumbling of dealer protests.

In 2009, a Facebook group was launched to help educate FandI managers on ethics and compliance. The intention to build an online community of experts, educators and comrades was a way to reach those in need of guidance without charging a fee.

What does a 2014 Jeep Compass Sport have in common with a Soviet submarine?

General Motors’ plans for job cuts, ten years after its bailout, draws criticism.

The Association of Finance and Insurance Professionals certifies FandI personnel in areas of ethics such as payment packing and deceptive acts, plus Catch 22 compensation plans.

Self-promotion can erode customer trust, FandI experts caution, and dealerships should have ethical ground rules for displays of personal achievement in the office.

Rick Hendrick may be the ultimate car-guy dealer, and so it seems fitting that he’ll receive the National Automotive Dealer Lifetime Achievement Award at the Boca Raton Concours d’Elegance in February.

DCH Millburn Audi in New Jersey has spent the last several years perfecting the sales-to-FandI handoff. The strategy has not only improved the sales process for the customer, but also increased the store’s FandI profit.

Dhivya Suryadevara has quickly risen through the ranks of GM since starting as a senior financial analyst in 2005.