Author: Search Auto Parts | Automotive News – Collision Repair
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Pinpointing cooling system problems is easier with a methodology
Creating a system up front to solve cooling system problems is essential, especially for shops operating lean and blueprinting their repairs.
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Know what to measure and how to improve your business
The type of things that shops are measuring and how they are measuring them has changed in several ways from common past practices.
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Protect against diminished value by showcasing quality work
The problem is the perception in the eyes of the general public that any vehicle that has been repaired, no matter how well, is worth less.
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Where does your shop’s CSI begin?
In terms of overall CSI, your first interaction with your customer factors in at two times the weight of the final quality of the repair.
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Conducting employee reviews can be rewarding
The goal of maintaining ongoing two-way dialogue with employees led me to conduct employee reviews on an annual basis.
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Filters in the spray booth are only as good as their maintenance allows
A paint booth that’s maintained properly and operated efficiently can produce 10 or more paint jobs a day.
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Operating lean can save your shop money
Lean management is the theory of eliminating waste by refining processes. Incorporating the 5S Kaizen philosophy helps identify waste.
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Champions Collision overcomes obstacles with a team approach to business
Whether being engulfed by hurricanes, battered by a rough economy, or coping with serious family illnesses, Brandon and Shauna Gary have persevered while making Champions Collision Center an award-winning asset in the Houston community.
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Doing what it takes to survive in the repair business
The economy is improving slowly but noticeably, and your business can grow if you do the right things and focus on continuous improvement.
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OEMs quest for higher mileage affects collision repairers
Shops will need to have advanced technical knowledge about metals, electronics, and hybrids; specialty equipment; and OEM repair procedures to repair cars in the future.