Author: Search Auto Parts | Automotive News – Customer Service

I am sure that most of us who have stood behind the counter in an automotive repair shop anywhere in the U.S. have had the discomfort of helping a customer who is returning with a warranty issue. I am not talking about the guy who pulls out of …

Americans in general do not maintain their cars the way they should, and there are plenty of bad drivers out there who stretch the limits of automotive engineering every time they sit in a car. Beyond all of that, parts occasionally do fail. It…

I am sure that most of us who have stood behind the counter in an automotive repair shop anywhere in the U.S. have had the discomfort of helping a customer who is returning with a warranty issue. I am not talking about the guy who pulls out of …

CHICAGO ? There is a paradox in today?s recovering economy, and it is affecting your business whether you realize it or not. In fact, you might notice it more in your household. William Strauss, senior economist and economic advisor, Federal Re…

CHICAGO ? There is a paradox in today?s recovering economy, and it is affecting your business whether you realize it or not. In fact, you might notice it more in your household. William Strauss, senior economist and economic advisor, Federal Re…

CHICAGO ? There is a paradox in today?s recovering economy, and it is affecting your business whether you realize it or not. In fact, you might notice it more in your household. William Strauss, senior economist and economic advisor, Federal Re…

If you want your shop to be perceived as the best shop in your area, you have to differentiate it from your competition. When your car count is stable your profits will be stable and you won’t have to lay employees off when you don’t want to. T…

If you want your shop to be perceived as the best shop in your area, you have to differentiate it from your competition. When your car count is stable your profits will be stable and you won’t have to lay employees off when you don’t want to. T…

April is National Car Care Month and the perfect time of year to take an active role in educating motorists on vehicle maintenance, in order to avoid costly repairs and potential breakdowns. For example, checking the vehicle?s oil, filters and …

April is National Car Care Month and the perfect time of year to take an active role in educating motorists on vehicle maintenance, in order to avoid costly repairs and potential breakdowns. For example, checking the vehicle?s oil, filters and …