Author: Search Auto Parts | Automotive News – Human Resources
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Open service at Dr. Import
Walking into the repair area at Dr. Import Automotive Service can feel more like a dealership setting than an independent repair shop. The huge, wide open bay area, encompassing 17 bays in a 14,000-square foot zone, gives the seven technicians …
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Working legally with warranties
In the never ending competition between new car dealers and independent automotive repair shops, most of us of theautomotive world are aware of the Magnuson-Moss Act of 1975, though frequently only insofar as it applies to our ability to do rep…
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Seizing a chance at the shop counter
While the first day of summer doesn’t officially happen until June 21, the bountiful days of summer are coming. The world of automotive typically experiences a boom in the four or so months of summer that can rival the other eight months of the…
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Making the past your future
Political pundits say you need a certain "fire in the belly" to even consider running for President of the United States. It appears that same quality is also a necessity if you want to work on customs, classics, collectibles, hot rods …
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Where there’s smoke, is there fire?
We’ve all heard this old saying, but does it have any real meaning in the automotive world? Let’s listen to Senior Coach George Zeeks share his experiences in the trenches.
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Can You Learn a New Trick?
This month, we are going to learn a new skill that will help you stabilize your car count, increase your profits and help you stay the best shop in your area.
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Graduating from Groundhog Day
One of my favorite movies is "Groundhog Day" starring Bill Murray. In the movie, Murray’s character is stuck in a frustrating cycle. Every morning when he wakes up, it’s the same day. During this day the town, events and people never ch…
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Technology driving improved shop relations
Sitting in the midst of broad and fundamental change, the view might be no more extraordinary than sitting in the eye of a hurricane. But just as that eye eventually will move on, switiching over to a storm-ravaged environment, so, too, is chan…
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Employees Keeping You Up at Night?
Have you ever asked yourself what you could do differently to get your people to do what you want them to do?
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More than a paycheck
One tip to hiring and retaining the best employees is to offer outstanding benefits. Providing your employees with a comprehensive benefits package is becoming more important. Most current and prospective employes consider benefits as important…