Author: Search Auto Parts | Automotive News – Human Resources

Delphi has named Keith Gordon as managing director, Canadian Aftermarket, Delphi Product & Service Solutions (DPSS). Gordon succeeds Malcolm Sissmore, who was promoted to the role of vice president, Sales and Service, DPSS North America…

Datalliance, a leading independent supplier of Vendor Managed Inventory (VMI) services, has announced that Gates Corporation (Gates), one of the world’s leading manufacturers of industrial and automotive products, systems and components, has se…

New vehicle technologies open the doors for a new arsenal of parts and service, but aftermarket executives see a downside to these changes, like the parts proliferation that is sure to follow.

Many years ago, Dale Carnegie wrote a book that became famous by helping us really care about other people. The book taught us the basics to really listening and what not to say if you wanted to win friends. Shop powners, in an effort to make r…

Many of us have been surprised by the way this recession has affected our businesses. Who would have thought OEMs would go bankrupt and so many new car dealers would close their doors? Then for every independent shop we see experiencing increas…

Most of us who join the automotive industry at a young age end up spending our entire lives in the business. It just gets in your blood! Shop owners and technicians usually have a dream of achievement that is different for all of us. Some want …

Most shop owners get in trouble when three problems appear at the same time. Most of us do not get in trouble with one problem, but with a combination of multiple problems. A toxic employee is defined as one that pollutes the entire business an…

The Banana Theory differs in all its various forms, but always deals with the same problem. How do businesses sabotage their own ability to sell their product buy not paying attention to the customer? This shows its face in the automotive repai…

There are many shops in North America that are nominated for top show awards, and many that go unmentioned but certainly not unnoticed. While there is not one thing you can do to be a top repair shop, here are six ways to improve your shop’s st…

Modine Manufacturing Company announces that Scott L. Bowser has been appointed regional vice president — Americas.