Author: Search Auto Parts | Automotive News – Human Resources
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Backfire: There’s more to rewards than money
I wanted to comment on Mr. Brandeberry’s letter in the April 2008 issue of Motor Age. He complains of an inability to find a type ‘A’ technician in his area, but his fixation is on how much money he has to offer.
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The Care and Feeding of Your Manager
Everything is going great. The phone is ringing, we have customers coming through the door wanting work done on their cars and all is right with the world. Except, we don’t have enough technicians or maybe the right technician for the job.
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Mastering Management
Again this month, we present some of the best business management ideas and concepts from consultants, trainers and shop owners. Feel free to send in your own success stories and tips! See the Brain Trust box for details.
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Freeze Frame: The Most Important Tool
If you’ve ever watched The Animal Planet on television, you may know that man is not the only animal that uses tools. Other primates, some birds and even some insects are known to pick up a stick and use it to poke at something. We, however, ar…
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Federal-Mogul Corporation Announces Martin Hendricks, Vice President, Europe, Middle East, Africa (EMEA), Global Aftermarket
Federal-Mogul Corporation has appointed Martin Hendricks to the position of vice president, Europe, Middle East, Africa (EMEA), Global Aftermarket. Hendricks will assume responsibility for aftermarket sales, marketing, distribution and administ…
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Proliance International Names Arthur Smith Director of Product and New Business Development for Ready-Aire Products
Proliance International, Inc. has named Arthur ?Butch? Smith director of product and new business development for Ready-Aire, the company?s line of air conditioning and temperature control products for the automotive and light truck aftermarket…
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Observer: AutoZone earns contract for N.J. needs
ORLANDO — New Jersey retailers of all types have easier access to state contracts now, including automotive.
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The Care and Feeding of Your Manager
Much of the population would rather go to the dentist than take their car into a shop for work. Many think that as an industry we score just above a collection of attorneys when it comes to image. Don’t shoot the messenger! I certainly do not b…
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Backfire: A few good workers
This letter was sent to contributor Richard McCuistian in response to his comments in the October 2007 edition of Motor Age.
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Observer: Program group identifies problem customers
San Antonio, Texas — Much like sorting through a box of parts to locate that "one good one," sometimes the business partners who stand out above the rest are lost in the bin.