What if you could have your technicians attend a diagnostic clinic hosted by a Ph.D.? Bosch and Barron
Service Parts, a NAPA jobber with 17 stores in West Texas is doing just that. Duane (Doc) Watson, Ph.D. is a Bosch
Field Service Technical Trainer and is also instructor at the West Texas clinics. The communications skills
acquired by Watson in pursuit of his advanced degree allow him to tailor his training to the
"chemistry" of each individual class.