Last year, Chrysler quality chief Doug Betts praised boss Sergio Marchionne, saying the CEO’s culture of accountability was just what the automaker needed. Last week, Betts became an unwitting poster child for Marchionne’s methods.
Last year, Chrysler quality chief Doug Betts praised boss Sergio Marchionne, saying the CEO’s culture of accountability was just what the automaker needed. Last week, Betts became an unwitting poster child for Marchionne’s methods.